Responsible Gaming
Gaming Should Be Entertainment
At Crazy Time, we believe that online gaming should be enjoyed as a form of entertainment only—not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with a responsible mindset and within your means.
Remember: The house always has an edge. Never gamble more than you can afford to lose.
Age Verification & Legal Requirements
Gaming is only for adults. In Bangladesh, you must be at least 18 years of age to participate in any gaming activities on our platform. We take age verification seriously and reserve the right to verify your identity at any time.
If you are under the legal gaming age, please do not create an account or attempt to access gaming services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more money on gaming than you can afford
- Chasing losses by gambling more to recover money lost
- Hiding your gaming activities from family or friends
- Lying about the amount of time or money spent on gaming
- Neglecting work, school, or family responsibilities due to gaming
- Experiencing anxiety or irritability when unable to game
- Using gaming as an escape from problems or stress
- Borrowing money to fund gaming activities
- Feeling a constant urge to gamble with increasing amounts
- Failed attempts to cut back or stop gaming
If you recognize any of these signs in yourself or someone else, seek help immediately.
Self-Help Tools & Protective Measures
We provide several tools to help you maintain control of your gaming:
Deposit Limits
Set a maximum amount you are willing to deposit within a specified time period (daily, weekly, or monthly). Once your limit is reached, no further deposits will be accepted.
Loss Limits
Establish a maximum amount of losses you are comfortable with. When this limit is reached, your account will be temporarily suspended to prevent further losses.
Reality Checks
Enable periodic pop-up reminders during gaming sessions to check how much time you've spent and how much money you've wagered.
Self-Exclusion
If you feel you cannot control your gaming, you can request self-exclusion from your account. This will permanently close your account for a period you specify (minimum 6 months to several years), during which you will not be able to access gaming services.
To access these tools, log into your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
For Bangladesh & South Asia
- Bangladesh Psychological Counseling Centre – Offers mental health and addiction support services
- Dhaka Addiction Research & Treatment Centre (DARTC) – Specializes in behavioral addiction treatment
International Resources
- GamCare (UK) – www.gamcare.org.uk – Free counseling and support for problem gamblers
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Confidential support and information
- Responsible Gambling Council (Canada) – www.responsiblegambling.org – Research and resources for problem gambling
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Provides information on gambling addiction prevention
All support services are confidential and free of charge.
If You Need Help
Problem gambling is a real issue, but recovery is possible with the right support. You are not alone.
If you or a loved one is struggling with gambling:
- Talk to someone you trust—family, friends, or a professional counselor
- Contact one of the support organizations listed above
- Use our self-exclusion tool to take a break from gaming
- Seek professional treatment or counseling services in your area
Reach out for help today. Your well-being is more important than any game.
Contact Us
If you have questions about responsible gaming or need assistance with account controls, please contact our customer support team at any time. We are here to help.